Active incident record
WooCommerce Stripe 10.8.x: successful payments stuck in Pending Payment
Latest confirmed status: version 10.8.2 was released on June 15, 2026 with fixes intended to prevent Adaptive Pricing orders from remaining pending after successful payment and to prevent some webhook payments from being dropped.
The decision record separates affected versions, immediate order reconciliation, webhook checks, staging, and the safest update path.
Read the decision record
Confirmed capability removal
Mollie removed Payconiq from its WooCommerce plugin
Confirmed change: version 8.1.3 deleted the Payconiq payment method. The current release line has advanced to 8.1.7 without restoring it.
Merchants actively using Payconiq should prepare and test another checkout method before updating from 8.1.2 or earlier.
Read the migration decision
Confirmed default change
WooCommerce PayPal enabled Pay with Crypto by default for eligible merchants
Confirmed change: version 4.0.1 enabled Pay with Crypto by default for eligible merchants. Later changelogs through 4.0.4 do not state that the default was reversed.
Eligible stores should inspect settings and the customer-facing checkout, then intentionally keep or disable the method rather than assuming the update preserved the prior payment-method mix.
Read the configuration decision
Confirmed platform requirement
WP Super Cache 3.1 requires WordPress 6.8 or newer
Confirmed change: version 3.1.0 raised the minimum WordPress version to 6.8. The current 3.1.1 release keeps that requirement and includes security hardening and reliability fixes.
Sites on WordPress 6.7 or earlier should test and complete the WordPress core upgrade first—or defer the cache-plugin update temporarily rather than forcing an unsupported combination.
Read the upgrade decision
Revenue-impacting payment mismatch
WooCommerce PayPal 4.0.4 discount applied twice / amount mismatch
Confirmed status: public support threads reported discount and rounding mismatches after 4.0.4, and the 4.1.0 changelog includes fixes for inclusive-tax rounding, negative-fee mismatch, gift-card calculation, and PayPal line-item mismatches.
Stores that processed discounted or tax-sensitive PayPal orders on 4.0.4 should reconcile PayPal totals against WooCommerce totals before assuming the issue was only visual.
Read the reconciliation decision
Checkout availability incident
WooCommerce Stripe 10.8.3 checkout error after update
Confirmed pattern: a support thread connected an initCheckout / Basil / Stripe.js checkout error to Adaptive Pricing running against stale or conflicting Stripe.js after 10.8.3.
Stores should clear all cache layers, exclude Stripe.js from local caching, and avoid running WooPayments and the standalone Stripe Gateway together unless both are intentionally configured.
Read the recovery decision
Revenue reconciliation incident
Stripe charged an order without shipping cost
Reported issue: one support case showed WooCommerce recording a paid order total while Stripe captured less, with the missing amount matching shipping plus VAT.
Stores should compare WooCommerce totals against Stripe captured amounts before treating affected orders as fully reconciled.
Read the audit decision
Database / server load incident
Mollie cancelled payment order note loop
Reported issue: abandoned Bancontact and TWINT payments caused repeated cancelled-payment order notes, database bloat, and server load in a public support report.
Affected stores should contain the loop, back up the database, preserve evidence, resolve stuck pending orders, and verify whether an update stops the repeated writes.
Read the containment decision
Currency / capture mismatch
Stripe captures only 1/100 amount with WPML Multi-Currency
Reported issue: the WooCommerce Stripe support forum lists a current topic about USD orders capturing only 1/100 of the amount when using WPML Multi-Currency.
Stores should pause the affected currency/payment path, compare WooCommerce totals against Stripe captures, and preserve order and plugin-version evidence before making customer or accounting changes.
Read the currency audit decision
Shipping / payment total mismatch
PayPal total missing shipping in WooCommerce
Reported issue: the WooCommerce PayPal Payments support forum lists a current topic about shipping not being included in the PayPal total.
Stores should compare PayPal transaction totals with WooCommerce shipping, tax, discounts, and refunds before fulfillment or accounting close.
Read the shipping reconciliation decision
Intermittent checkout failure
PayPal/card payments fail intermittently: OrderProcessor.php:109
Support signal: a detailed support thread reported PayPal approval without capture, card failures at OrderProcessor.php:109, and webhook verification failures; plugin support said the pattern may indicate a race condition or timing issue.
Stores should preserve logs, compare successful and failed attempts, verify PayPal capture status, and escalate privately with order IDs and timestamps.
Read the lost-sales decision